Industry
Salon, clinic, F&B, barbershop, spa, beauty industry tips and trends
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Massage and Traditional Therapy Centers: Compliance and Booking
Malaysia's traditional and complementary medicine (T&CM) industry generated RM4.9 billion in revenue in 2024, according to the Ministry of Health Malaysia (M...
How Multi-Location Service Businesses Stay Consistent Across Branches
SME Corp Malaysia's 2024 Growth Study found that 71% of service businesses that expanded to a second location experienced a measurable quality decline in...
Mobile Service Businesses: The Untapped Opportunity in Malaysian Cities
Mobile service businesses, those that bring the service to the customer instead of the customer coming to a shop, grew 18% year-on-year in Malaysia in 2024,...
Why Customer Experience Beats Discounts in the Service Industry
A 2024 PwC Malaysia survey found that 73% of Malaysian consumers rank customer experience as the most important factor in their purchasing decisions, ahead...
Tuition Centres in Malaysia: Managing Growth Without Losing Quality
Malaysia's private tuition industry generated an estimated RM6.6 billion in revenue in 2024, according to the Ministry of Education's Private Education...
Tuition Centers and Class Scheduling: Automation That Saves Hours
Malaysia has over 67,000 registered tuition centres, according to the Ministry of Education's (MOE) 2025 Private Education Institutions Registry. The...
The Economics of Running a Nail Salon in KL: Real Numbers
Malaysia's nail care and beauty services segment grew 12% year-on-year in 2024, driven by social media trends and increased consumer spending on personal...
Why Malaysian Restaurants Are Investing in Queue Management Systems
Malaysia's food service industry generated RM66.4 billion in revenue in 2024, according to the Department of Statistics Malaysia (DOSM) Services Sector...
Auto Detailing Industry: Technology Trends Reshaping the Business
Malaysia's automotive aftermarket was valued at RM12.8 billion in 2024 (Frost & Sullivan ASEAN Automotive Aftermarket Study), with auto detailing and car...
How Coworking Spaces Are Serving Freelancers and Micro-Businesses
Malaysia's coworking industry has grown from a handful of spaces in KL's city centre to over 400 locations nationwide as of 2025, according to Coworker.com's...